Who Is Progressive Management Systems?
Progressive Management Systems (PMS) is a debt collection agency that collects debts on behalf of healthcare providers, financial institutions, and other businesses. While collecting legitimate debts is legal, Progressive Management Systems must comply with the Fair Debt Collection Practices Act (FDCPA). Unfortunately, some consumers report constant phone calls, threats, or false claims from the agency, creating unnecessary stress and confusion.
If you’ve been contacted by Progressive Management Systems regarding a past-due bill or a medical debt, you have the right to demand respectful communication and proof that the debt is valid.
Common Consumer Complaints Against PMS
Consumers often report several issues with Progressive Management Systems, including:
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Repeated and unwanted phone calls.
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Threats of legal action or wage garnishment without basis.
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Attempts to collect on debts that are not owed or already paid.
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Failing to provide written validation of the debt.
These behaviors may violate federal and state consumer protection laws. You are not obligated to tolerate harassment or deception under any circumstances.
Your Legal Rights Under the FDCPA
The Fair Debt Collection Practices Act (FDCPA) gives you strong protection from abusive or unfair collection tactics. Progressive Management Systems cannot:
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Call before 8 a.m. or after 9 p.m.
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Contact you at work after being told not to.
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Use profanity, threats, or intimidation.
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Misrepresent the amount you owe.
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Discuss your debt with family, friends, or co-workers.
You also have the right to request written debt validation, which forces the agency to provide documentation proving that you owe the debt and that they have the authority to collect it.
Steps to Stop Harassment From Progressive Management Systems
If PMS is contacting you repeatedly, start by documenting every call — note the time, date, and what was said. Then, send a cease-and-desist letter demanding that all further communication stop. If harassment continues, file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state’s Attorney General. You can also contact a consumer rights attorney for immediate assistance.
Under the FDCPA, you may be eligible for up to $1,000 in statutory damages plus attorney fees and other compensation if your rights were violated.
Take Legal Action and Protect Your Rights
Don’t let Progressive Management Systems pressure or intimidate you. If their collection tactics have crossed the line, contact a consumer protection lawyer right away. Legal professionals experienced in debt collection harassment can help you stop the calls, clear your credit report, and hold the company accountable for violating your rights.